Conducting business in a fully digital environment Conducting business in a fully digital environment independent of time and space, TSY Group independent of time and space, TSY Group makes use of facility management accounting makes use of facility management accounting and management applications, including CRM and management applications, including CRM applications. We met with TSY CEO Murat Altınkaya applications. We met with TSY CEO Murat Altınkaya in our November issue.
What are the innovations TSY Group provides to customers in terms of facility management in a changing and digitalizing society?
We act with the motto “New Generation Professional Facility Management”. We work in a fully digital environment independent of time and space. Time-consuming face-to-face meeting processes are no longer part of our customer’s lives. Instead, we offer them all our services in short and concise digital formats. To this end, we make use of facility management accounting and management applications, including CRM applications.
We have added additional formats to these applications within the framework of the Turkish Condominium Law and Uniform Charts of Accounts.
We have created information formats and service activity reports for all processes that property owners and residents may be in need of or may want to ask. With digital accounting reports and transparent service activity reports, which are extremely useful and do not require special knowledge or expertise to read, we provide digital information flow not only to boards of directors, but to all owners and residents.
Can you tell us about your current position in Turkey and the global market? With which countries do you cooperate, and what are the services you provide?
We conduct business in the Ukraine, Macedonia and Montenegro. We have an interest in the Uzbek and Cypriot markets. We have service activities in the fi elds of facility management, housekeeping, technical maintenance operation and mobile technical maintenance.
Anything you would like to add?
We know the importance of the work we do and we see growth potential not only in Turkey but the global market, and we plan our work accordingly. We have various partnerships and collaborations on our agenda with regard to foreign markets. We expect that standards be established / raised for our industry and that support be given to licensed and specialized companies operating in our industry, for which purpose certain practices should be introduced by the state.